AllProAi Hill   •   12 months ago

GCP System Bug

Billing system is bugged with a verification system that is not verifiable.

only 5 digits produced on statement not the required 6 from the form.

Charged my account the 20.00 then locked me out.

Then wants me to pay 30.00 to get help.

This is sad.

• 4 comments
• 

  AllProAi Hill   •   12 months ago

  broken links on https://cloud.google.com/billing/docs/how-to/verify-bank#instant_bank_verification

• 

  AllProAi Hill   •   12 months ago

  I remember why I left GCP.

• 

  AllProAi Hill   •   12 months ago

  Unable to change billing account
  You cannot perform this action because your Google Cloud project has been suspended. Please complete the Account Verification Form to verify your identity and ownership of the payment instrument.

  Tracking number: d6147090911759362

• 

  Shawni Devpost Manager   •   12 months ago

  Hi there,

  We're sorry you're having difficulties. You can raise any issues with billing / coupon redemption directly with the Google Billing team at https://cloud.google.com/support/billing. Unfortunately, I work for Devpost and am unable to help with any Google Billing related issues.

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